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Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

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New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Have a Professional Perform a Humidity Test in Your Fort Wayne HomeMaintaining a balanced humidity level in your home is important for keeping your space healthy and your indoor air quality high. When you've got too much humidity in your home, you could be providing a breeding ground for bacteria, mold and mildew. However, if you don't have enough, you'll see the effects in excess dust, throat and lung irritation and a worse-than-usual flu season. Having a professional perform a humidity test can help you understand how to balance humidity in your home.

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New Haven , indoor air quality , indiana , HVAC professional , humidifier , humidity , Humidity Test

Look for These Signs of Good HVAC Customer Service for Your Fort Wayne HomeWhen hiring a heating and cooling technician for your home, you want to know you’re receiving the best customer service possible. The best HVAC companies are committed to working with their clients to find the most effective and quickest solutions to their problems. Knowing what good HVAC customer service looks like can help you choose the best contractor for the job. Professional technicians:

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New Haven , indiana , HVAC Customer Service , HVAC companies

Hiring A Contractor? How NATE Helps You Tell Good From BadNATE (North American Technician Excellence) is an independent, third-party non-profit certification organization for HVAC technicians. Homeowners who request NATE-certified HVAC technicians receive skilled, professional service from technicians who have proved they have working knowledge of heating, cooling, ventilation and refrigeration systems.

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New Haven , indiana , home safety , NATE-certified , home comfort , HVAC system maintenance , HVAC system installation

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★ ★ ★ ★ ★

"Hartman Brothers responded within hours of our furnace going out and gave us several options. They are always courteous and knowledgeable. We have done business with them for 20+ years."

Mindy Meyer
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

Scott Sproat
(Google Review)

★ ★ ★ ★ ★

"Professional and quick! Very pleased with how fast they arrived, and fixed the problem in quick order!"

Dalton Hathaway
(Google Review)

★ ★ ★ ★ ★

"I appreciate my technician Dalton. He is very thorough and takes really good care of my HVAC. He is also very patient and kind. Thank you Dalton!"

Patty Barnes
(Google Review)

★ ★ ★ ★ ★

"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers."

Carol Perkins
(Google Review)

★ ★ ★ ★ ★

"Thank you for fixing my furnace tonight!! It's cold and will be colder tomorrow night... I knew I made the right decision having you install my furnace and air conditioning. You are awesome!! I love my generator that you installed as well!"

Cheryl Kensill
(Facebook Review)

★ ★ ★ ★ ★

"Serviceman on time, friendly, polite, professional. I will recommend Hartman Bros. To anyone who asks if I know good company for heating/ac. Very glad I chose them."

Patricia Stine
(Google Review)

★ ★ ★ ★ ★

"Rick Hartman of Hartman Brothers is a class act. He went above and beyond to make sure everything was as it should be... We would definitely recommend Hartman Brothers to everyone. Great customer service and an honest reputable business!"

Sharon Nuerge
(Facebook Review)

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